Last updated: June 1, 2026
At Lumina Yoga & Retreats, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete our enquiry form, or book our weekly classes, retreats, or B2B corporate wellbeing services.
1. Who we are (data controller)
Lumina Yoga & Retreats is the data controller responsible for your personal data. If you have any questions regarding this privacy policy or your legal rights, you can contact us directly:
- Entity name: Lumina Yoga & Retreats
- Primary email: hello@luminayoga.com
- Contact number: 07846521703
2. Personal data we collect
Personal data refers to any information about an individual from which that person can be identified. We may collect, use, and store the following types of personal data when you interact with our sanctuary:
- Identity data: First name and last name.
- Contact data: Email address.
- Enquiry data: Information you voluntarily provide when submitting our contact form, including enquiry subject, interest in classes/retreats, or custom message details.
- Technical data: Internet protocol (IP) address, browser type, operating system, and general analytics data as you navigate our pages.
3. How we use your data & legal basis
We only use your personal data when the law allows us to. Under the UK GDPR, we rely on the following legal bases to process your information:
- Legitimate interest: We process your contact details and message contents to respond directly to enquiries regarding classes, events, or wellbeing bookings.
- Performance of a contract: If you book a retreat or buy a class pack, we process your identity and contact details to manage your attendance, coordinate logistics, and complete our service contract.
- Legal compliance: We may process data if required to meet local financial accounting or legal record-keeping requirements in the UK.
4. Data security & sharing
We put in place appropriate security measures to prevent your personal data from being accidentally lost, altered, or accessed in an unauthorised way. We do not sell, rent, or trade your personal information with third-party organisations.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
5. Your legal rights
Under the UK GDPR and the Data Protection Act 2018, you possess specific rights regarding your personal information, which you may exercise at any time by emailing hello@luminayoga.com:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of any incomplete or inaccurate data.
- Right to erasure (right to be forgotten): Request the removal of your personal details from our records.
- Right to object: Object to processing where we are relying on legitimate interests.
- Right to portability: Request the transfer of your personal data to another controller in a structured format.
6. Regulatory oversight (ICO)
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the chance to address your concerns directly before you approach the ICO, so please reach out to us first.